Wednesday, November 14, 2007
Usual oatmeal breakfast. A few days ago I reported this problem to our helpdesk: "In about the past 2 months, 2 staff members have reported that shared calendars in Outlook 2007 occasionally disappear. They are using Outlook 2007 in Windows XP SP2 with all Microsoft Updates current. For example, Alyssa might be given permission to view calendars of Joel, Frank, and Cindy. She opens these calendars and can view them as expected, but some days later she starts Outlook and the calendars no longer appear. Sometimes this problem is resolved by closing and restarting Outlook 2007, but sometimes not. If not, the calendars must be manually readded, which is time-consuming when many shared calendars have been set up. I could not find anything particularly relevant on the web except from an Outlook MVP saying that this problem happens when Outlook does not close properly. I shall continue to gather information about this problem including whether Outlook was known to have crashed or otherwise not closed properly recently before the problem happened, but any information you might have would be helpful. Okay to close this ticket for now—I just want a record of this behavior stored with you." Telecommute day. Calendar updates. Other web edits. Conference call with Susie and Eric. Patrick returned from China, and he's doing well. Lunch: pasta with red sauce and green bell peppers. Dinner: turkey burgers and oven roasted potatoes. Watched Heroes 208 on the web with Patrick.