Wednesday, September 21, 2005
Resolved broken links for Susie after hearing how she wanted them resolved. Updated the faculty and staff page for Chris. Responded to problems various students had with accounts. Tested sending rich text in Outlook Web Access for students TT and DS. He was trying to send rich text e-mail through a listserv but it would come out as plain text on the other end. I found that if you use Outlook 2003 instead of OWA it would work. There seems to be no way to get OWA to send rich text messages through a listserv successfully. Worked with Robert Hendricks at the Police Department to get digital student images from their ID badges. He's using some ID badge system which takes pictures digitally, but somehow the quality comes out really bad—like JPEG saved at level 3 or 4 maybe. He says it's due to his graphics card, but I doubt it—not my issue to troubleshoot, though. I finally heard from Mario Mercurio at the School of Medicine who notified me that their electives schedule was live. I sent an e-mail to students, posted the link on our site, and posted news on our current students page. Added names to a listserv for student KL. Requested a VPN password reset from ITS. Helped Joel out with the New Student Faire. Met Roz (Tuttle, I think). Attempted to schedule appointments with lots of students to help them configure their laptops due to the recent problems we've had with wireless and VPN. Submitted a ticket to ITS to have one student's e-mail address changed to reflect his preferred first name. Ran into student AJ in the hallway—she confirms that she's able to get in to her accounts now. Reported wireless problems to the student computing committee. Sent suggestions to Rick S and Sean S regarding VPN installation instructions (not knowing that 2 days from now I'd essentially have to rewrite the whole thing for them). Chatted with Mike L, handed off his activation key for Norton AV so he could renew it on his own. Helped Joel understand why Outlook cannot print bcc lines in sent messages. Updated the URL to a student organization on the current students page. Errands at Cole Hardware on Cole Street. Dinner at Thailand Restaurant.