Wednesday, April 20, 2005
Usual oatmeal breakfast, fruit smoothie (orange and banana). Telecommute day. Lots of e-mail migration cleanup which spilled over into listserv problems. Read some of the 9.6-megabyte, 294-page Email Newsletter Usability report that Susie purchased from the Nielsen Norman Group. Spoke with Russell at Adobe Customer Support who was very helpful in restoring access to my account. Lunch: 2 sandwiches (double peanut butter, black forest ham with sharp cheddar) and a strawberry banana fruit smoothie. Read most of the Email Newsletter Usability report. Susie paid a bunch of money to buy a site license for UCSF for this report on guidelines for creating and using e-mail-based newsletters. The report doesn't actually go into details about HTML versus text only, which is something I was hoping for. It's all about the usability—how to name and position links to sign up, how subscribe and unsubscribe processes should work, what users like and don't like, how they are most valuable. The 294 pages sounds daunting, and it is a lot of reading, but since it's searchable you can quickly and easily find the topics you're interested in. Signed up for and starting reading Proxy Magazine from Adobe to keep current on Adobe products and services. Grocery shopping at TJ's with Patrick. Home. Made revisions to the print ad from yesterday. Accidentally discovered print.google.com while searching Google for "Ian Philips" (to check the spelling of his name). Read Wikipedia (Passover, Tibet, Genghis Khan). Today I got a weird error message from Adobe Store: Code: UTY0009 could not be translated. Dinner at home with Patrick: pizza.