Friday, September 3, 2004
Overslept. Banana on the road for breakfast. Met briefly with Cindy: updates on issues. Updated the spyware page in the computer security guide. More edits to the computer services presentation handout. Lunch: takeout from Panda Express. Larry from SF Micro came over and we tried to figure out Error -541 in Retrospect 5.5 for Windows. Larry spent an hour working on the problem: Retrospect 5.5 will sometimes give error -541 or error -530 with Windows XP clients whose NETBIOS name has changed. Problem happened even if firewalls on the problem computer were disabled. We were able to determine that it wasn't a networking issue since the server could explore files on the client. The problem computers had the client installed and the services were running. Together we figured out that if the problem computer's IP address is changed the problem goes away. I'm not sure if both the NETBIOS name and the IP address need to change—it might be both. After Larry left, I also installed Retrospect 5.6 client on the problem computers—I think that also helped, enabling me to set back the original IP addresses and still make the problem go away. If this problem comes back, I think experimenting a lot with these steps I've described should fix it. Set up the computer and a projector for Melissa and James for today's application workshop. Chatted with Joel about the City Tours page. Power outage in our building at work at 4:47 PM so everyone decided it was a good time to go home. I shut down the server and left instructions for whoever came in to work first on Tuesday for turning it back on. Dinner at home with Patrick: sauteed chicken, peas, french fries, bread. Watched Simpsons: Bart on the Road and Margical History Tour.