Thursday, April 24, 2003

Created a poster for Cindy using yesterday's group photo. Resolved problems: Ena couldn't get PharmAdMIT to print a letter correctly—I did some voodoo and the problem went away. Debrah couldn't print to her printer but we tried and now it works without me doing anything. Chris had trouble logging on to the domain—I removed him from the domain, then readded, now it's fine. James got garbage when printing a PDF file to the LaserJet 4000, so I installed the PostScript driver for him and had him use that, which works. Reconfigured the laptop to resolve problems with wireless networking—people couldn't log on when they were in a wireless area but they could when outside of a wireless area. Also, on the laptop, Sophos was giving trouble: "WARNING: Useful life of Sophos Anti-Virus of 4 months has been exceeded. After this date it may not discover current viruses. (OK) (Cancel)" Trouble is that the problem happens even if I reinstall from the network using the current version. I reinstalled again, this time unchecking the "prevent removal" switch. Went to Add/Remove Programs Control Panel—Sophos is listed as version 3.68—the current version. However, when I click Remove to remove it, the dialog that appears says version 3.61—somehow it was hanging on to an old version. Restarted. Removed remaining files in the Sophos directory then removed the directory itself. Emptied the recycle bin. Searched for all occurrences of "sophos" on the computer—there were none. Restarted. Reinstalled from the network choosing a new installation (not an upgrade). No "useful life" warning this time, but when I check in Sophos Admin it still didn't copy over the 14 IDE files I expected. Sophos log file called sweep.txt has an error: "At least one of the virus data files is missing." Found a problem in my updated IDE files script—a line was commented out when it shouldn't've been. The problem about the IDE files not copying over is now solved, but Sophos still gives the "useful life" warning when I try to run the app on each workstation. Something is still not right. The problem doesn't happen on the workstation I just updated, so I copied its configuration to all the other computers using Sophos Admin and now everything works like it should. Met with Cindy—she wants me to start on the student directory project and have it go live before fall.