Tuesday, November 22, 2016
The Sugru projects turned out beautifully. Breakfast at home: granola with yogurt, chai tea with SweetLeaf and milk. Rode Muni to UCSF Parnassus. UCSF shuttle from Parnassus to Laurel Heights. Along the way I continued studying Spanish on Duolingo. Sprint standup. Styling work all day: topbar, print styles. Today was the first time I spent a lot of time working with flexbox in css. It took me basically all day—eight hours—to get what I thought was a simple header to work across modern browsers. Lunch from The View Cafe deli fridge: spicy california roll, water. UCSF shuttle from Laurel Heights to Parnassus. Rode Lyft home. Dinner at home with Patrick: delivery from Park Gyros: chicken kebab plates. For dessert we split one kadayif (aka kanafeh or kanafah?). Spent over an hour on the phone with (Kresha?) in T-Mobile customer support trying to get them to fix a problem. This morning I had successfully redeemed an offer of a free Lyft ride up to $15 in the T-Mobile Tuesdays app and received a text message confirmation of it, but then when I took a Lyft ride this evening my credit card was charged and there was no credit from the offer redemption. Kresha said that T-Mobile would credit our T-Mobile account $15 within the next two hours and that they would further investigate the reason why the problem occurred. So much trouble and not worth the hassle. Three support team members needed to be involved in order to resolve my problem. Kresha was polite and apologetic, but I found the overall T-Mobile Tuesdays experience to be awful. She assured me that the problem would not happen again, but she gave me no evidence of the reason the problem occurred or what steps they had taken to prevent it. I am consequently still distrustful of the T-Mobile Tuesdays app. She said the next time a Lyft offer appears in T-Mobile Tuesdays she will call me to confirm that my redemption of the offer works successfully. (Several days later I find that our T-Mobile account was not credited as she claimed would happen.)