Tuesday, December 2, 2003
Made secret info available to the office staff. Scanned in Bob Day's photo so I could return it to him. Completed commencement speakers page mockup and sent to Bob Day for review. Confirmed with Christine Jegan by telephone that we were within our rights to put her photo of Bob online. Made them live shortly after Bob okayed it. Mocked up the page for Inside UCSF for Joel to review and edit. Finished changes to the contact us page for OSACA and the new detailed maps and directions page, made them live, then sent out a notice to the staff. A bunch of listserv deletions for Joel. Troubleshot a downed server in the School which we link to but don't own by e-mailing Susie with the pertinent info. Lunch by myself at Beijing on Irving: beef with broccoli lunch special, $7 after a $1.50 tip. My fortune: To profit from good advice requires more wisdom than to give it. 6 36 44 9 15 33. Processed photos of our entering class received from PhotoBooks, copied them up to the office server. Fixed geourl meta info to match our new location. Worked on the student directory on the Web project. Updated Web calendars. I learned today that the order I placed over 2 weeks ago with D and F Outfitters (dandfoutfitters.com) for my camouflage face paint will not ship until this Thursday. I'm quite upset that: (a) it's taken them so long to ship my order, (b) they charged my credit card 2 weeks ago and have not yet shipped the order, and (c) they have such poor customer service, as evidenced by the e-mail reply I received to my polite order status inquiry. I said: "Hi, could you please tell me my order's status? The transaction ID is [numbers deleted for privacy] and was placed at around 9:30 PM Pacific time on Sun Nov 16. By what method was the order shipped, and is there a tracking number?" to which they replied, "The order is scheduled to ship this week." to which I replied, "Hi, could you please tell me what day you expect it to ship and by what carrier?" to which they replied, "It should ship by Thursday of this week via 1st class mail. Tracking information will be emailed to you when the order leaves the facility." to which I replied, "Hi, could you please tell me why my credit card was charged 2 weeks ago when the order has not yet shipped?" to which they replied, "When the order was processed the stock levels showed that we had the item available but when the order was prepared to ship, the inventory was not available due to other orders that were processed the same day for this item." My plan for the face paint was to use it for the masquerade party this Saturday. When I ordered it over 2 weeks ago, I thought it would arrive in plenty of time. Instead, Patrick will be making me a mask similar to his. For the one he made, he started with a black mask made out of sturdy face-formed cardboard. He glued fabric to it (gold and green spots vaguely like a leopard, but smaller spots), bordered it with gold fabric trim, and added a pattern by hand in black permanent ink. Gold and beige skeleton leaves fan around the outline of the entire mask.